Quick Reference
Quick reference guide for essential information on the Colorado Medication Assistant certification exam
Credentia Registration and Scheduling Services
Colorado Medication Assistant Program: MACE®
1025 Greenwood Blvd.
Suite 401
Lake Mary, FL 32746
Monday - Friday 8:00 a.m. – 11:00 p.m.
Saturday 8:00 a.m. – 5:00 p.m.
Sunday 10:00 a.m. – 4:00 p.m.
(Eastern Standard Time)
Create or Log into your Credentia Platform account to:
- Change your current address and phone number.
- Submit Correction Form to update name, date of birth or social security number before your exam has been scheduled.
- Obtain and submit an Examination Testing Application.
- Check Testing Application status.
- Find test sites and availability.
- Schedule, reschedule or cancel an examination.
- View exam details such as examination type, scheduled time, date, and location.
- View Score Report.
- Submit and review a Grievance application for completed examination.
- Submit an Excused Absence application.
Contact Customer Service when:
- Problem occurs when creating your Credentia Platform Account.
- Did not receive activation link.
- Problem occurs when applying an assigned voucher code.
- Testing Application Issue.
- Received an error message when scheduling examination.
- Score report is not viewable in your Credentia account after 24 hours from your exam.
- Call 888-204-6249
Colorado Board of Nursing
1560 Broadway, Suite 1350
Denver, CO 80202
Main Number: (303) 894-2430
Email Address: dora_nursingboard@state.co.us
Hours of Operation: Mon – Fri 8:00 a.m. – 5:00 p.m.
(Mountain Time Zone)
Contact State Board of Nursing to:
- Clarify information about the Licensing (certification)
- Obtain information regarding endorsement from other states
- Obtain information on continued Licensing (renewal). (renewal)
- Apply online for certification by endorsement or reinstatement at: https://dpo.colorado.gov/Nursing/CNAApplications
- Download an application for certification by endorsement or reinstatement
- Change your current address or name after certification
- Apply for certification after surrender or revocation