---
title: "Quick Reference"
url: "https://co-mace.credentia.com/en/article/quick-reference"
language: "en"
last_updated: "2026-01-06T06:17:37.438Z"
---

# Quick Reference

Quick reference guide for essential information on the Colorado Medication Assistant certification exam

### Credentia Registration and Scheduling Services

Colorado Medication Assistant Program: MACE®

1025 Greenwood Blvd.  
Suite 401   
Lake Mary, FL 32746 

Monday - Friday 8:00 a.m. – 11:00 p.m.  
Saturday 8:00 a.m. – 5:00 p.m.  
Sunday 10:00 a.m. – 4:00 p.m.  
(Eastern Standard Time)

### Create or Log into your Credentia Platform account to:

-   Change your current address and phone number. 
-   Submit Correction Form to update name, date of birth or social security number before your exam has been scheduled. 
-   Obtain and submit an Examination Testing Application. 
-   Check Testing Application status. 
-   Find test sites and availability. 
-   Schedule, reschedule or cancel an examination. 
-   View exam details such as examination type, scheduled time, date, and location. 
-   View Score Report. 
-   Submit and review a Grievance application for completed examination. 
-   Submit an Excused Absence application.

### Contact Customer Service when:

-   Problem occurs when creating your Credentia Platform Account. 
-   Did not receive activation link. 
-   Problem occurs when applying an assigned voucher code. 
-   Testing Application Issue. 
-   Received an error message when scheduling examination. 
-   Score report is not viewable in your Credentia account after 24 hours from your exam. 
-   Call [888-204-6249](tel:888-204-6249)

### Colorado Board of Nursing

1560 Broadway, Suite 1350   
Denver, CO 80202   
Main Number: [(303) 894-2430](tel:(303) 894-2430)   
Email Address: [dora\_nursingboard@state.co.us](mailto:dora_nursingboard@state.co.us)   
  
Hours of Operation: Mon – Fri 8:00 a.m. – 5:00 p.m.   
(Mountain Time Zone)

### Contact State Board of Nursing to:  

-   Clarify information about the Licensing (certification) 
-   Obtain information regarding endorsement from other states 
-   Obtain information on continued Licensing (renewal). (renewal) 
-   Apply online for certification by endorsement or reinstatement at: [dpo.colorado.gov/Nursing/CNAApplications](https://dpo.colorado.gov/Nursing/CNAApplications) 
-   Download an application for certification by endorsement or reinstatement 
-   Change your current address or name after certification 
-   Apply for certification after surrender or revocation